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IP Telephony – An Overview

Very generally speaking, IP telephony is the technology that enables transmission of voice over an IP network. The IP network needs to be a part of a TCP/IP architecture to enable successful transmission of voice over packet-switched data network.

Humble origins

The first modern transmission of data over telephone networks emerged in 1960’s which continued in various forms of evolution till 1990’s. With the advent of Internet, new service providers promised telephone services between PC and PC, or phone and PC using the Internet. TCP/IP and distributed networks rapidly became the preferred universal transport medium for voice and videos. Today, we see that every communications service provider uses IP or some varied form to provide its IP telephony service. It has completely replaced the telephone network for data transmission for commercial or business purposes.

How it works

Keeping all technical jargons aside, on a very high level, IP telephony enables voice to be converted to packets of data that can then be transmitted over data networks. This is similar to the more commonly prevalent e-mails or instant chat messages. This mode of transmission can also help carry videos and audio over the IP network thus creating massive opportunities to leverage the data network for this purpose.

Value proposition

IP telephony from reliable providers such as Hutaib Infotech Solutions brings about significant cost savings and ensures rapid transmission of voice and video. This helps business maximize their operational efficiencies while keeping costs to the minimum. With huge adoption success, it had brought about a change to the way corporate world communicates globally. Some of the key benefits that it brings about include –

  1. Reduced voice networking costs – IP telephony brings about a lower Total Cost of Ownership (TCO), thanks to its simplified set up and integration. It also offers economies of scale allowing your communications network to grow along with your organizational growth. Also minimal costs on upgrades and maintenance ensures that IP telephony brings about very attractive RoI from a business point of view.
  2. Centralized control – By deploying IP as a standard voice application on an enterprise level, it becomes easier to have a unified and consistent standard across the world for your business. No more relying on dedicated PBX systems or facing bandwidth issues due to dedicated lines.
  3. Enhanced productivity – Remote access to employees or work from home as a corporate culture has got a boost thanks to lower calling costs associated with IP Telephony. Geographical distance need no longer be a barrier to operational productivity thanks to the various solutions and services that offer reliable communication between two or more people over IP.
  4. Better and creative business models – Voice based process outsourcing companies are the best evidence one can find on the degree of impact IP telephony has had on business fortunes.

With greater coverage and better quality of services, IP Telephony from established suppliers like Hutaib Infotech Solutions has become a significant success driver for these organizations that employ IP Telephony and VoIP to carry out their routine operations. Traditional business operations can be easily challenged and molded to carve out newer profitable avenues with help of IP Telephony.

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